BeadExpert is such a wonderful company, I've been ordering beads from them for a while. This past order I order 10 more strands of the white jade, but unfortunately half of them were not A grade quality beads. I requested help and they sent me 5 replacement strands quickly. Unfortunately the replacement strands were still not up to the quality of my first few orders of these beads. There are many spots of darker color, cracks within the beads, chips, and inconsistent translucency/opaquness. By the way, they didnt ask for the old order back (not that I would do anything with them, I donated them), which shows me what a great company they are. Until these beads are back to A quality, I unfortunately have to find them elsewhere. But don't let this keep you from ordering other gemstone beads with them! All other ones are gorgeous
